Computer crashes when it idles
I am currently running Windows 7 and the wheneve the computer idles, it crashes.
It was doing it after 20 minutes minutes of idling now its crashing in much longer intervals.
I called the computer manufacture and it turns out the power options are run
by Windows and Acer ePower management.
The Acer program was making Windows crash after 20 minutes of idling, so I set all of the options to never and do nothing.
Now its taking a lot longer to crash but its still crashing when it idles.
Keys to the Problem Computer crashes when it idles
Since the System is new do the below and check with the methods indicated in the troubleshooter
If those do not help I would back up any data off the computer and revert the
System back to factory specs (out of the box condition) to see if the errors stop.
Be sure to contact
the seller and the System maker for replacement and/or warranty claim.
Even if you are able to
solve the problems it needed to be documented in case there are further down the road problems.
Also remember the more you do the more they will claim it is something you did.
You should not have two major antivirus on the machine much less operating.
Even the remnants
of a 2nd antivirus can cause strange issues.
Please run the McAfee Removal Tool and I would uninstall
Norton 360 and run the Norton Removal Tool as well.
Keep MSE and below are recommendations.
McAfee Removal Tool
Norton Removal Tool
List of anti-malware program cleanup/uninstall tools
Here is what I use and recommend : (These are all Free versions and very effective.)
Avast and Prevx have proven extremely reliable and compatible with everything I have
thrown at them.
Microsoft Security Essentials and Prevx have also proven to be very
reliable and compatible.
Use MSE and Prevx or Avast and Prevx however not all 3.
Avast Home Free - stop any shields you do not need except leave Standard, Web, and
Prevx - Home - Free
Windows Defender (not needed if using MSE)
IE - Protected Mode
IE 8 - SmartScreen Filter ON (IE 7 Phishing Filter)
I also have IE to always start with InPrivate Filter active if IE 8.
(You occasionally have to turn it temporarily off with the little Icon on LEFT of the + bottom
right of IE)
Two versions of Avast are available 5.x and 4.8x
Avast 5.x - Home - Free - Stop the Shields you do not use (except File, Web, Network, &
Behavior) - double click the Orange Icon in Notification Area - Real Time Shields - click the
Shield you want to stop - STOP.
To stop the Orange Icon from showing an error indicator -
click the Orange Icon - Upper Right - Settings - click Status Bar - uncheck the Shields you
disabled - click OK
Avast 4.8x - Home - Free - stop any shields you do not need except leave Standard, Web,
and Network running.
(Double Click Blue icon - details next to OK.
- upper left Shields -
Terminate those you do not use.)
Or use Microsoft Security Essentials - Free
Prevx works well along side Avast or MSE
Prevx - Home - Free small, fast, exceptional CLOUD protection, works with other security
This is a scanner only, VERY EFFECTIVE, if it finds something come back here
or use Google to see how to remove.
http://www.prevx.com/ <-- information
http://info.prevx.com/downloadcsi.asp <-- download
PCmag - Prevx - Editor'a Choice
Also get Malwarebytes - free - use as scanner only.
If you ever suspect malware, and that
would be unsual with Avast and Prevx running except for an occasional low level cookie
(no big deal), UPDATE it and then run it as a scanner.
I have many scanners and they
never find anything of note since I started using this setup.
Hope this helps.
Rob Brown - MS MVP - Windows Desktop Experience : Bicycle - Mark Twain said it right.
Cleaning your computer, components, and peripherals help keep everything in good working condition and helps prevent germs from spreading. You can't image how dirty the inside of your computer case can get. All the dust and dirt is going to prevent proper air flow and may even prevent the fan from working.
Another Safe way to Fix the Problem: Computer crashes when it idles:
How to Fix Computer crashes when it idles with SmartPCFixer?
1. Download Error Fixer . Install it on your computer. Click Scan, and it will perform a scan for your computer. The errors will be shown in the list.
2. After the scan is done, you can see the errors and problems need to be fixed. Click Fix All.
3. The Repair part is finished, the speed of your computer will be much higher than before and the errors have been fixed. You can also use other functions in this software. Like dll downloading, windows updating and print spooler error repair.
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