Computer crashes during Windows Experience Index and Gaming (BSOD)
Windows 7, 64 Bit
Ok so I've had this problem for weeks.
I thought originally that the Graphics Card was defective.
When I would run the Windows Experience Index it would crash on the part where it is rating the Graphics Card.
So what I did was I sent it back to the manufacturer
and got a new one, but the computer STILL crashes.
Maybe the motherboard
is damaged--I don't know.
Another step taken was to use the Command Prompt and the "sfc/scannow".
It didn't work.
I have almost all the necessary drivers installed.
The only one I can't install is the Display Driver for the Graphics Card, for some reason.
The Graphics Card is an NVIDIA GeForce GTX 660 TI and the Motherboard is an ASUS P9X79.
They are compatible with each other.
Here is the BSOD code that shows up upon crash on Windows Experience Index (Rating)
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information about the problem:
OS Version: 6_1_7601
Service Pack: 1_0
Files that help describe the problem:
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Please help me, I'm getting sick and tired of these crashes.
They're becoming a nuisance.
Anwsers to the Problem Computer crashes during Windows Experience Index and Gaming (BSOD)
Ok so I thought I should touch base with you guys, seeing as though no one has replied in a while.
The problem was definitely an overheating problem.
I figured out how to fix the problem--all I had to do was increase the fan speed.of the GPU.
Because of that I was able to install the GPU driver successfully and play video games.
(Use the GPU Tweak to increase the fan speed)
I hope whoever is reading this found it helpful.
- Access the files on your computer via MY COMPUTER
- Under the C: drive, access the WINDOWS folder
- Select the SOFTWARE DISTRIBUTION folder, followed by the DOWNLOAD folder.
- Delete any files within this download folder.
- If you are unable to delete these files, open the command prompt (CMD) as the administrator, and type "net stop wuauserv" into the CMD prompt window. Press ENTER. This should allow you to delete the files from step 4.
- Once the files are deleted, open and run the CMD as the administrator and type "wuauclt.exe /updatenow". Press ENTER.
Another Safe way to Repair the Problem: Computer crashes during Windows Experience Index and Gaming (BSOD):
How to Fix Computer crashes during Windows Experience Index and Gaming (BSOD) with SmartPCFixer?
1. Download SmartPCFixer . Install it on your computer. Click Scan, and it will perform a scan for your computer. The errors will be shown in the list.
2. After the scan is finished, you can see the errors and problems need to be fixed. Click Fix All.
3. The Repair part is finished, the speed of your computer will be much higher than before and the errors have been fixed. You can also use other functions in SmartPCFixer. Like dll downloading, windows updating and print spooler error repair.
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