Can only open Windows 7 in safe mode?
I am trying to help out a damsel in distress and have checked out other posts on this problem, but as usual, not found a solution.
I have in front of me a Toshiba laptop with Win 7 OS. When running a normal boot up, I get as far as the 'Starting Windows' splash screen. If I leave it 5 or 10, or even 15 minutes! Nothing will happen, with no error message. However, if I run in Safe
Mode, she will open up.
The installation is a custom (Toshiba)
Checking out on System Configuration (Selected) is as follows:
Boot: Windows 7 (Default)
Services: All selected
Start up: All selected
Tools: Selected Command - C:\Windows\system32\winver.exe
When I have managed to open under Normal, no folder/programs etc will open
Hope someone can help and advise.
Solutions to the Problem Can only open Windows 7 in safe mode?
- What changes were made on the laptop prior to the issue?
Follow the methods listed below:
I’d recommend you to perform system restore from
safe mode to a restore point prior to the issue and see if that fixes the issue.
Also see System Restore: frequently asked questions
Perform startup repair and see if that fixes the issue.
Startup Repair is designed to prevent a time-consuming reinstallation by diagnosing and repairing
problems that prevent Windows from booting.
Also see: Startup Repair: frequently asked questions
Gokul - Microsoft Support
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