desktop is blank (black), all my shortcuts are missing, programs and files are all missing
I have Windows 7 and my desktop is blank (black), all my shortcuts are missing. Also, when I press start all my programs are missing there too, its blank. My printer works, I can get on Explorer through clicking a link through the help guide. I ran
my virus protection and as it runs I can see all my files and programs are still there, I just can't see them or find them. Please help! Thank you!
Keys to the Problem desktop is blank (black), all my shortcuts are missing, programs and files are all missing
Do you remember making any changes to the computer prior the issue?
You can try the following methods:
Try the steps below:
Check if you encounter the issue in ‘Safe Mode’
If ‘Safe mode’ works fine then, put the computer in ‘Clean boot’ to identify which program is interfering with the application.
Note: When the troubleshooting is over do not forget to reset the computer to normal startup.
Follow step 7 in the article above.
Try to open Explorer using Run command.
a) Click on start button and type ‘Run’ in the search text box and select ‘Run’
b) In the ‘Run’ dialog box type: explorer.exe
c) Click on ‘OK’ and check if an explorer windows opens.
Scan the computer for virus/malwares
- Open Internet Explorer.
- Go to "Tools > Internet Options > Advanced Tab".
- Uncheck "Enable third-party browser extensions".
- Click "Apply".
- Reboot your computer.
Another Safe way to Repair the Problem: desktop is blank (black), all my shortcuts are missing, programs and files are all missing:
How to Fix desktop is blank (black), all my shortcuts are missing, programs and files are all missing with SmartPCFixer?
1. Download SmartPCFixer . Install it on your computer. Click Scan, and it will perform a scan for your computer. The errors will be shown in the scan result.
2. After the scan is done, you can see the errors and problems need to be repaired. Click Fix All.
3. The Repair part is finished, the speed of your computer will be much higher than before and the errors have been removed. You can also use other functions in SmartPCFixer. Like dll downloading, windows updating and print spooler error repair.
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