Solution to Error: Creative D100 Wireless Bluetooth Speaker

Creative D100 Wireless Bluetooth Speaker

I have a Creative D100 Wireless Bluetooth Speaker which is similar to this model.
I got Code 28 and having problems to install the driver.

I do not understand if Creative provide the driver as I can still detect the Device in my Bluetooth devices.
 
Please advice.

 
Thanks!

Keys to the Problem Creative D100 Wireless Bluetooth Speaker

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Hi Mohamed,
Thank you for posting your issue on Microsoft Community Forums.
 
1.
Did you make any changes to the computer prior to the issue?
2.
Are you able to connect other Bluetooth devices?
3.
Did you try connecting the device on another computer and check if it works?
 
Error Code 28 corresponds to the drivers for the device is not installed.
 
Creative Bluetooth speakers do not need any driver to operate.
You may need to update the Bluetooth driver of your computer's built-in Bluetooth adapter.

Refer:
Update a driver for hardware that isn't working properly
http://windows.microsoft.com/en-us/windows7/update-a-driver-for-hardware-that-isnt-working-properly
 
Also refer to the links for assistance:
 
http://support.creative.com/kb/ShowArticle.aspx?sid=64354
 
http://support.creative.com/kb/ShowArticle.aspx?sid=87783
 
Hope this helps.

To check for Windows updates. Open Windows Update by clicking the Start button , clicking All Programs, and then clicking Windows Update. In the left pane, click Check for updates, and then wait while Windows looks for the latest updates for your computer. If any updates are found, click Install updates.

Install the latest updates for Windows and for the program displaying the error. Note that the update for the program might be listed as an optional update on the Windows Update page.

Open Windows Update by clicking the Start button Picture of the Start button. In the search box, type Update, and then, in the list of results, click Windows Update.

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