Monday, April 18, 2016

Troubleshoot:After windows update and restart, computer goes to black screen Error

After windows update and restart, computer goes to black screen

I have a toshiba laptop with windows 7.
Ive only had it a few months.
After the new windows updates install and it restarts it goes to a black screen after the "starting windows" icon appears.
I have to turn it off by holding off for 5 seconds and then do
system restore and then it is ok until new updates install again.
At the system restore window i found some info that may help u helping me solve my problem.
Problem Signature:
Problem Event Name: StartupRepair
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03:Unknown
Problem Signature 04: 21200689
Problem Signature 05:AutoFailover
Problem Signature 06:2
Problem Signature 07: NoRootCause
OS Version: 6.1.7600.
I also have the locale id but i not sure if that counts as personal information so tell me if u need it
thank u for the help and i hope u can fix it :)

Anwsers to the Problem After windows update and restart, computer goes to black screen

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