AMD Radeon graphics card disabled after update to windows 8.1
I have dell inspiron 15R 5521 with AMD Radeon HD 8730M graphics card.
After upgrading to windows 8.1 single language my graphics card has stopped working.
I have done the following -
1.
Installed a new version of Catalyst Control Center with HydraVision
2.
installed driver from dell.com and then my computer crashed ( I had to bring back my PC into normal state by restoring it to a previous point in time)
3.
Installed new driver from dell for windows 8.1 but it is of no use
4.
tried removing it and then reinstalling ( this idea failed too)
5.
searched AMD for drivers but all I get are links for CCC
How can I bring back my AMD graphics? I use programs like Blender 3D (animation software) and MineCraft which are heavy process softwares.
Keys to the Problem AMD Radeon graphics card disabled after update to windows 8.1
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Hi,
From where exactly are you trying to install the driver?
This issue normally occurs when there is any third party program conflicts with the driver software that you are installing.
Let's analyze and identify the cause of the issue.
I would suggest you to boot the computer in a clean boot state and check the results.
A clean boot helps to eliminate software conflicts and to determine what is causing the problem.
Perform a clean boot on the computer by following the steps given in the link:
How to perform a clean boot to troubleshoot a problem in Windows 8
http://support.microsoft.com/kb/929135
Note: Refer "How to reset the computer to start as usual after troubleshooting with clean boot" under more information to reset the computer to start as normal after troubleshooting.
Download and install the driver from the article provided.
http://www.dell.com/support/drivers/us/en/19/product/inspiron-15r-5521
If the issue still persists, check if there are any errors are listed in Event viewer at the time of installation.
Event logs are special files that record significant events on your computer, such as when a user logs on to the computer or when a program encounters an error.
To open view the logs please follow the steps.
a.
Press Windows key + W
b.
Type "View Event Logs" on the Start screen and hit
Enter.
Hope this information helps.
Rep[y with the status so that we could help you further.
- Open Internet Explorer.
- Go to "Tools > Internet Options > Advanced Tab".
- Uncheck "Enable third-party browser extensions".
- Click "Apply".
- Reboot your computer.
Another Safe way to Repair the Problem: AMD Radeon graphics card disabled after update to windows 8.1:
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1. Click the button to download SmartPCFixer . Install it on your system. Open it, and it will perform a scan for your system. The errors will be shown in the scan result.
2. After the scan is done, you can see the errors and problems need to be fixed. Click Fix All.
3. The Fixing part is done, the speed of your computer will be much higher than before and the errors have been removed.
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