How to Fix - After closing out what ever we are doing the computer goes back to start screen, Blue screen with program icons and start tool bar?

After closing out what ever we are doing the computer goes back to start screen, Blue screen with program icons and start tool bar

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After closing out what ever we are doing the computer goes back to start screen, Blue screen with program iicons and start tool bar.
when you go to use the computer again the screen is blank.
we have to shut off the computer and restart it to use it this started
about amonth ago and I have been unable to find a solution

Keys to the Problem After closing out what ever we are doing the computer goes back to start screen, Blue screen with program icons and start tool bar

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Hi,
·          When did the issue start?
·          Do you mean to tell that once you close al the programs, the computer become unresponsive?
·          Or does it happen after waking the computer from sleep mode?
Step 1: Check if the issue persists in Safe Mode.
http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode
Step 2: Check for any errors in Event Viewer.
http://windows.microsoft.com/en-US/windows7/What-information-appears-in-event-logs-Event-Viewer

Open Action Center by clicking the Start button Picture of the Start button, clicking Control Panel, and then, under System and Security, clicking Review your computer's status.

Make sure your computer has at least the minimum amount of random access memory (RAM) required to run the program that is displaying the error. Look for the program requirements online or in the packaging information.

Another Safe way to Repair the Problem: After closing out what ever we are doing the computer goes back to start screen, Blue screen with program icons and start tool bar:

How to Fix After closing out what ever we are doing the computer goes back to start screen, Blue screen with program icons and start tool bar with SmartPCFixer?

1. Click the button to download Error Fixer . Install it on your computer.  Open it, and it will perform a scan for your system. The errors will be shown in the list.

2. After the scan is done, you can see the errors and problems which need to be repaired.

3. When the Fixing part is done, your computer has been speeded up and the errors have been fixed

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