Troubleshooting:2007 Performance Issue / Very slow saves to network share

2007 Performance Issue / Very slow saves to network share

My dept recently moved our shared drive from a dated Snap Appliance to an Apple Xserve Raid (OSX 10.4 / Samba 3)

We have mostly XP clients running Office 2007 Professional.  Our clients are experiencing very slow save times to the network share (2 minutes +), specifically when files are opened, edited and saved directly on the share.  I've found the following while troubleshooting:

A) On XP clients: files opened, edited and saved directly on share may take up to 2 minutes to finish saving rendering the desktop unusable until the process completes.

B) On XP clients: OpenOffice files save instantly when opened, edited and saved directly on the share.

C) On Macs: files save instantly using Office for Mac.

I've verified that there are no non-existent shares still lingering in My Network Places.  Staff are encouraged to edit and save locally before copying to network share but they're not accustomed to doing this and the save times seem exorbitant in any event.

Any ideas, thoughts or suggestions would be appreciated.

Thanks in advance,

Jim

Solutions to the Problem 2007 Performance Issue / Very slow saves to network share

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If the issue is for any file on the network, the right forum to post the query would be the OS forum

http://social.answers.microsoft.com/Forums/en-US/xpfiles/threads

Machine Throttling

• Go to the Start button.
• In the Search box, type "regedit" (without quotes) and press Enter.
• Look for the following registry key: "HKEY_LOCAL_MACHINE\SOFTWARE\ Microsoft\ SQMClient\Windows\DisabledSessions".
• On the right window pane, delete the subkey: "Machine Throttling".
• Reboot your system.

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